🔒 Privacy Policy – SITHIMY
Last updated: May 27, 2026
At Sithimy, we are committed to protecting your personal data with transparency and responsibility. This policy outlines how we collect, use, share, and safeguard your information, in compliance with applicable laws including the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) where applicable.
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📥 1. Information We Collect
We may collect the following types of information:
Personal identifiers: Full name, email address, phone number, shipping address, payment details.
Usage data: Order history, support inquiries, customer feedback.
Technical data: IP address, device type, browser, cookies, location data (if applicable).
Third-party data: Analytics and marketing data from platforms such as Google and Meta (used for service improvement and targeting, if permitted).
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🎯 2. How We Use Your Information
We use your personal data to:
Process and deliver your orders.
Provide customer support and manage your account.
Optimize content and personalize your shopping experience.
Analyze performance, run marketing campaigns (if consented).
Comply with legal obligations and prevent fraud.
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🛡️ 3. Your Rights under GDPR & CCPA
🔹 For EU Residents (GDPR):
You have the right to:
Know what data is collected and why.
Access and correct your data.
Request data deletion ("right to be forgotten").
Restrict processing of your data.
Object to certain types of processing.
Data portability to another service provider.
🔹 For California Residents (CCPA):
You have the right to:
Know what personal information we collect and how we use it.
Request deletion of your personal data.
Opt out of the sale of personal data (we do not sell personal data).
Access a copy of your personal data.
Non-discrimination for exercising your rights.
📧 To exercise your rights,
please contact us at: [email protected]
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🤝 Sharing Your Data with Third Parties
We do not sell your personal data. We only share it with: Shipping and payment providers to complete your order. Technology partners that help us provide services (e.g. analytics, marketing automation). Regulatory authorities when legally required.
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🍪 Cookies & Tracking Technologies
We use cookies to:
Remember user preferences and cart contents.
Analyze traffic and behavior for service improvement.
Serve personalized ads and recommendations (if consented).
You can manage your cookie preferences in your browser or via our cookie banner.
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📊 Google Ads Enhanced Conversions
We use Google Ads Enhanced Conversions to improve the accuracy of our advertising measurement.
When you complete a purchase on our website, your contact information (email address, phone number, name, and shipping locality such as city, region, postal code, and country) is hashed in your browser using the SHA-256 algorithm before being sent to Google for conversion matching.
Your raw personal information never leaves your device unhashed. Google uses the hashed data only to match your purchase to an existing Google account in a privacy-safe way, and to attribute the conversion to the advertising campaign that brought you here.
You can opt out of personalized advertising at any time by visiting https://adssettings.google.com/.
For more information, see Google's privacy policy at https://policies.google.com/privacy.
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🔁 Policy Updates
This Privacy Policy may be updated periodically. Changes will be posted on this page and become effective immediately upon publication. We encourage you to review it regularly.
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📬 Contact Information
If you have any questions or concerns about your personal data, please Contact
Business Registration
611 S DUPONT HWY
DOVER DE 19901
US Warehouse Center
6761 Fallon Ln
Canal Winchester OH 43110
VN Warehouse Center
54A Rosita Khang Dien
Long Truong, HCM
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📞 Customer Service
📧 Email: [email protected]
☎️ Call Number: +1 714 702 5709
💬 Live chat on the site: https://sithimy.com/
✅ Our Commitment:
We are dedicated to protecting your privacy and earning your trust by handling your data responsibly, transparently, and securely